Impact of Spiritual Intelligence on Job Satisfaction of Social Welfare Officers in Pakistan


  • Feroz Usmani Department of Social Work in University of the Punjab, Lahore
  • Prof Dr. Syeda Mahnaz Hassan Chairperson at Department of Social Work in University of the Punjab, Lahore.


Workload Status, Conscious State of Expansion, Work Environment, Job Security, Relationship with Co-Workers, Pay and Promotion, Job Satisfaction


The core purpose of the present research is to examine the spiritual intelligence and job satisfaction of Social Welfare Officers in Pakistan. Spiritual intelligence is one of the many types of intelligence that can be developed relatively independently. Spiritual intelligence is a way of knowing and connecting the inner life of the mind and soul with the outer life. Job satisfaction is a sense of accomplishment that a person gets from his work. It is a measure of workers' satisfaction with their jobs. It can be measured in terms of knowledge, motivation, and behavior. For this study, a sample of three hundred seventy-four Social Welfare Officers has been taken through a proportionate random sample technique from all the provinces of Pakistan, namely, Punjab, KPK, Sindh, Balochistan, ICT, GB, and AJK. A cross-sectional survey has been conducted and a well-structured questionnaire was used for the study. The Uni-variate, bi-variate, and multi-variate analyses have been performed to draw results and conclusions. The study findings show that spiritual intelligence, directly and indirectly, causes impacts on job satisfaction among Social Welfare Officers in Pakistan. The study findings also report that spiritual intelligence has positively contributed to Social Welfare Officer's pay and promotion, job security, workload status, relationship with co-workers, work environment, and feedback and support.  


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How to Cite

Usmani, F., & Hassan, S. M. (2022). Impact of Spiritual Intelligence on Job Satisfaction of Social Welfare Officers in Pakistan. Pakistan Journal of Applied Social Sciences, 13(1), 1–22. Retrieved from